Lycoris LLC Terms of Service

“Company” means Lycoris LLC.

“Service” means the official overseas direct digital shop operated by the Company under the name LYCORIS (including the English-language pages of lycoris-llc.com used for browsing and purchase).

“User” means any person who browses, registers for, or purchases through the Service.

“Product” means a digital work or digital file package sold by the Company through the Service (including, without limitation, Japanese Name Art and Japanese scenery / atmosphere works).

“Order” means a purchase request submitted by a User for a Product.

“Delivery” means making purchased digital files available to the User, principally by granting access via Google Drive or another method designated by the Company.

These Terms set the conditions for use of the Service.

By using the Service, creating an account, or placing an Order, the User is deemed to have agreed to these Terms and the Privacy Policy.

These Terms apply to transactions conducted through this Service.

The Service is an official direct sales site for digital Products sold by the Company.

The Service is not a marketplace for third-party creators. The Company does not recruit general creators on this Service, and does not offer creator fee schedules, fan clubs, or subscriptions on this Service.

Products currently offered through the Service are one-time digital sales only.

To place an Order, the User may be required to create an account.

Registration information is, in principle, limited to an email address and a handle name (display name).

The User shall provide accurate information and keep it up to date.

The User is responsible for managing login credentials. The Company is not liable for damage arising from inadequate credential management, except in cases of willful misconduct or gross negligence by the Company.

Account features exist mainly to support Orders, Delivery, and service notices (including future product or seasonal notices). The Service is not a long-term membership community.

Product titles, descriptions, prices, and availability are as displayed on each Product page at the time of Order.

Prices on the Service are displayed in United States dollars (USD), unless otherwise stated.

The Company may change Product listings, descriptions, or prices at any time. Changes do not affect Orders already completed, except as required by law or expressly stated by the Company.

For certain Products (including Name Art), the User may be required to submit production information (for example, an English name and optional notes). Submitted information may be used solely to produce and deliver that Order.

An Order is submitted when the User completes the checkout steps designated by the Company.

A contract of sale is formed when the Company confirms payment for the Order through the designated payment provider.

The Company may refuse or cancel an Order if payment fails, if fraud or misuse is suspected, if required information is missing, if the Product cannot be provided, or if required by law.

Payment on the Service is processed in USD via Stripe only.

Card data and similar payment credentials are handled by Stripe. The Company does not store full card numbers on its own systems.

Any fees charged by the User’s card issuer, bank, or payment institution are borne by the User.

After payment confirmation, the Company will provide the Product by digital Delivery.

Delivery is generally made by granting the User access to files through Google Drive (or another method designated by the Company). The Company does not permanently host Product files as a consumer download locker.

The User shall prepare, at the User’s own responsibility, an environment capable of receiving Delivery (including a usable Google account / email address where required).

Unless otherwise stated on the Product page, the Company aims to complete Delivery within seven (7) days after payment confirmation. For made-to-order Products such as Name Art, production and Delivery may take longer as indicated on the Product page or in Order communications.

If Delivery cannot be completed due to incorrect contact information, inaccessible Google accounts, or the User’s environment, the Company is not liable except in cases of willful misconduct or gross negligence by the Company.

Copyright and other intellectual property rights in Products remain with the Company or the rightful rights holder.

Upon completed purchase and Delivery, the User receives a personal, non-exclusive, non-transferable license to use the purchased digital files for personal use, unless a Product page expressly states broader terms.

The User shall not redistribute, resell, publicly re-upload, share access credentials for Delivery folders, or otherwise exploit Products beyond the license granted, without prior written permission from the Company.

Because Products are digital, cancellations and refunds after payment confirmation or after Delivery has begun are generally not accepted.

Notwithstanding the preceding paragraph, the Company may refund or re-deliver at its discretion in cases such as:

the Company fails to deliver the Product;

Delivery is not made within the period stated in these Terms or on the Product page without reasonable cause; or

other cases the Company deems appropriate.

Chargebacks or payment disputes filed without contacting the Company first may result in account restriction where lawful and appropriate.

Any fees arising in connection with a refund may be borne by the User to the extent permitted by law.

Users shall not:

violate laws or regulations;

infringe intellectual property or other rights;

submit false information;

engage in fraud, chargeback abuse, or payment misuse;

attempt unauthorized access, interference, or scraping that harms the Service;

resell or publicly redistribute purchased files without permission; or

engage in any other conduct the Company reasonably deems inappropriate.

If the Company determines that a User has violated these Terms, or that continued use poses a security, legal, or operational risk, the Company may suspend or terminate the account or refuse Orders without prior notice.

The Company provides the Service and Products on an as-available basis. Except as required by law, the Company makes no warranty that the Service will be uninterrupted or error-free.

The Company is not liable for damages arising from external services (including Stripe and Google Drive), network outages, or the User’s device/environment, except in cases of willful misconduct or gross negligence by the Company.

If the Company is liable for damages despite the preceding provisions, the Company’s aggregate liability for an Order shall not exceed the amount actually paid by the User to the Company for that Order, except in cases of willful misconduct or gross negligence by the Company, or where limitation is prohibited by law.

The Company may modify, suspend, or terminate all or part of the Service.

The Company may amend these Terms as necessary. Amended Terms take effect upon publication on the Service, unless a later effective date is stated.

These Terms are governed by the laws of Japan.

The Nagoya District Court shall have exclusive jurisdiction as the court of first instance over disputes relating to the Service.

If any provision of these Terms is held invalid, the remaining provisions remain in full force and effect.

Lycoris LLC

Email: support@lycoris-llc.com

Inquiries are accepted by email only. Telephone support is not provided.